Occupational disability and claims management

WCB costs can escalate quickly. All costs, including wages and medical expenses paid by WCB, come back to the employer. Additionally, claim costs remain on the customer experience report for 3 years, driving up insurance premiums even if no further injuries occur. Bridges Health WCB Claim Management Services can assist your organization by effectively managing claims and conducting file reviews to reduce loss time injuries, promote early and safe return-to-work plans and reduce costs for your business.

Our services provide an average direct costs savings benefit of $3.00 for every $1.00 spent, as well as avoiding indirect costs associated with turnover, retraining, and lost productivity. We have experience in working with all 10 provincial Worker’s Compensation Boards, as well as all of the major insurance carriers.

Bridges Health has specialized in chronic and complex cases in the WCB space and uses several services to support WCB claim resolution. These include direct contact with healthcare providers and use of our ErgoWorks program, which has been effectively used to outline job details and ensure accommodation and return-to-work coordination is timely and effective.

Features

Initial Assessment
A thorough evaluation of the employee’s medical information, understanding the job demands, and analytical assessment of the supported absence and recovery options.
Ongoing case management support
As the case evolves, developing a tailored plan to address the specific needs of the disabled employee, including monitoring and optimizing medical treatment, rehabilitation opportunities, and workplace accommodations.
Communication with Healthcare Providers
Ensuring seamless communication between the employee, healthcare providers, and the employer to facilitate effective treatment and accommodation opportunities as they are identified.
Accommodation and Return-to-Work Planning
Creating a structured plan to help the employee transition back to work, including gradual reintegration and outlining any temporary or permanent job modifications.
Ongoing Monitoring and Support
Regular follow-ups to track the employee’s progress, adjust case management plan as needed, and provide continuous support through the course of the absence.
Meticulous Documentation
Maintaining accurate records and ensuring status updates are provided to the employer, insurer and employee to maintain clear lines of communication throughout the process.

Benefits

Workers Compensation case management is driven by cost savings to the employer. The benefits help employees return to work in an early and safe manner, but the focus is on ensuring early intervention or recovery models are providing the right information to employers to help control the cost impact of work injuries.
Key Benefits:

Employer Assurance, comprehensive case management and oversight of employee benefits package, contributing to a healthier, more resilient workforce.

Complex claim recovery may lead to reduced duration and customized solutions for promoting return to work.

Effective cost control results with third party confirmation of capabilities and assessment of return-to-work potential.